Business Identity Notice

Astrosaarthi is a brand name owned and operated by Mycollection.777, a GST-registered Indian business (GSTIN: 09BWWPP4329J1ZN). All services offered on https://astrosaarthi.net are legally and commercially fulfilled by Mycollection.777.

Refund Policy

Due to the personalized, time-sensitive, and non-tangible nature of our spiritual and astrological services, all payments are non-refundable once a service is delivered, initiated, or scheduled.

We encourage clients to review service descriptions thoroughly and contact us with any questions before making a purchase.

Double Payments or Technical Errors: Notify us within 48 hours with evidence. Verified requests will be refunded within 7 working days.

Short-Notice Cancellations: Appointments cancelled within 8 hours of the scheduled time may incur a penalty fee or session forfeiture.

Return Policy

As most of our offerings are digital (consultations, rituals, reports), returns are not applicable.

For physical items, such as crystal bracelets, candles, or delivered spiritual products:

• Report damage or incorrect delivery within 3 calendar days of delivery.
• Include photo or video proof to facilitate resolution.
• Products must be unused and in original packaging to be eligible for return or replacement.

Privacy Policy

We are committed to protecting your personal information. All data including birth details, contact info, and session history is securely stored.

We do not share or sell your data with third parties. Your information is only used to provide personalized services.

Our website uses SSL encryption and complies with data protection standards. Only authorized personnel may access your information.

You may contact us to request data access, correction, or deletion in line with applicable privacy laws.

Operator Information: The services offered via astrosaarthi.net are operated by Mycollection.777, the legal data controller for all information submitted through this platform.

Disclaimer

Our services—including readings, rituals, and spiritual products—are intended for personal insight, reflection, and spiritual growth.

They are not a substitute for licensed medical, psychological, legal, or financial advice. No guaranteed results are claimed.

Crystal products are sold as spiritual/lifestyle accessories, not as medical devices or miracle cures. Outcomes may vary between individuals.

All decisions made based on our services are entirely at the client’s discretion and responsibility.

Product Classification and Compliance

All crystal bracelets and spiritual accessories sold on this website are categorized as fashion/lifestyle items.

We explicitly avoid medical or miraculous claims and include appropriate disclaimers to comply with payment gateway and legal requirements.

We declare that our business operations adhere to Razorpay’s Acceptable Use Policy and do not involve prohibited content or services.

Data Deletion Instructions

In compliance with Meta and data privacy regulations (such as GDPR and CCPA), users may request the deletion of their data stored by Astrosaarthi.

To request deletion of your data:

• Send an email to info@astrosaarthi.net from the same email or phone number you used on our platform.
• Use the subject line: "Request for Data Deletion".
• Include your full name and registered contact details.

We will process your request within 7 working days. This includes deletion from any associated Meta platforms such as WhatsApp or Facebook, if applicable.

Contact & Legal Information

For any questions regarding policies, orders, legal matters, or verification requests, you may reach us at:

• Email: info@astrosaarthi.net
• Business Name: Mycollection.777
• GSTIN: 09BWWPP4329J1ZN